Definition
The pattern in which automation does not eliminate judgment but relocates it: the judgment the model appears to remove reappears upstream in thresholds, training data, categories, and exception rules, and downstream in the routing of exceptions, overrides, and appeals. The discretion is still exercised — it has moved, and so has the authority over it.
It matters because the audit question changes accordingly: not whether this system removes discretion, but where judgment moved and who gained authority over it. An institution that answers the first question honestly reports a reduction in discretionary labor; one that answers the second reports who now decides whom the model will misjudge.
Scale: Organizational · Phases: Audit · Measurability: Qualitative · Maturity: Core concept
Adjacent terms
References
- Absorption as concealment · Theory
- Exception learning · Theory