Definition
Systems that rely on workers or users absorbing fragility through burnout, emotional labor, or unpaid cognitive work — often mislabeled as “resilience.” It is the human subsidy taken out of people's health and stamina. Ethotechnic practice aims to invert this burden with fair burden distribution.
Tests that show it is in place
- Service quality holds without overtime, heroics, or unpaid labor.
- Reported stability holds when people stop compensating for failures.