Definition
Extra work users or operators must do to behave ethically within a poorly designed system. Moral overhead appears when the default workflow produces harm unless people add compensating care, vigilance, or documentation.
Ethotechnic design aims to move this overhead back into the system through clearer defaults, better safeguards, and funded maintenance capacity.
Adjacent terms
Example corpus
- Moderators manually reverse ranking decisions every day because harmful content controls are too weak at launch.
References
- Governance taxonomy · Resource
- Maintenance simulator · Tool