What is going wrong right now?
Choose the closest failure. Each path starts with what to do now, then names who should own follow-up and what evidence to collect.
Failure modes
- Decision appealed High · Owner in 24h
- Model made a harmful error Critical · Pause authority needed
- Appeals or reviews are stuck High · Escalate in 4h
- A user was harmed Critical · Human response now
- No owner is assigned High · Assign owner
- Decision cannot be clearly explained Medium · Review evidence
- System cannot be quickly stopped or rolled back Critical · Activate hard halt
These routes are for a live case: a person, a queue, or a decision that needs attention now.