Executive
See what failures a deployment will cost the organization before you commit to it.
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See the cost of failures nobody budgeted for
Five public failures at their real scale: about A$1.8 billion in Robodebt repayments, wiped debts, and interest; more than 900 Horizon prosecutions; a Dutch cabinet that resigned.
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Check how your organization fixes its errors
Five questions: how fast the system's reach grew, and whether challenges are received, reversed, fed back into the rules, and tracked when staff work around it.
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Benchmark governance maturity
Place the organization on a scale that runs from a basic halt control to published challenge targets and funded maintenance.
What to run, satisfy, and read
The diagnostics that show risk in this role's work, the standards that apply to it, and the reading behind them.
Other roles
If that was not you
- Engineering — You build or operate the system that makes the decision.
- Policy and compliance — You write the rules the system has to satisfy, or prove to a regulator that it does.
- Audit and assurance — You verify someone else's claims from the evidence their system emits.
- Operations — You run the appeals, the incident response, or the queues where the system's errors land.
- Design — You shape the interface where a person meets the decision.
- Research — You study these systems and publish about them.