Executive
See the failure load a deployment commits the organisation to before it is committed.
Where to start
Three moves, in order
Each ends somewhere you can act rather than somewhere you can read.
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Understand failure load and moral debt
How hidden fragility subsidies and unearned closures compound into liability nobody budgeted for.
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Forecast maintenance metabolism
Model whether human capacity grows with the automated volume it is expected to absorb.
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Benchmark governance maturity
Place the organisation on the scale from baseline pause controls to continuous care retrospectives.
Tools and standards
What to run and what to satisfy
The diagnostics that surface risk for this role, and the standards that bear on its work.
Diagnostics
Standards
Other roles
If that was not you
Seven audiences, one page each. Picking the wrong one costs a click, not a detour.
- Engineering — You build or operate the system that makes the decision.
- Policy and compliance — You write the rules the system has to satisfy, or prove to a regulator that it does.
- Audit and assurance — You verify someone else's claims from the evidence their system emits.
- Operations — You run the appeals, the incident response, or the queues where the system's errors land.
- Design — You shape the interface where a person meets the decision.
- Research — You study these systems and publish about them.
Or go back to Start, which asks the same question with all seven answers on one screen.