Definition
The person in an automated system who absorbs the blame and the cost when the system fails. Madeleine Clare Elish named the pattern the moral crumple zone in “Moral Crumple Zones” (Engaging Science, Technology, and Society, 2019). In a car, the crumple zone absorbs the force of a crash so the passengers survive. In an automated system, the nearest human absorbs responsibility for the failure, and the system's reputation survives.
Ethotechnics standards are written to move that impact back onto the system and the institution that runs it. The Crumple Zone publishes case analyses of these failures.