Definition
The capacity to fix a particular bad decision: an appeal is heard, a reversal is issued, a person is restored. It is what most contestability regimes measure, because it is what the instruments can see.
It matters because case corrigibility without structural corrigibility is locally corrigible and globally rigid: the person is restored, the pattern is not, and everything the institution does about the pattern happens after the fact and at the level of the individual, which is the one level at which the pattern does not appear.
Scale: Organizational · Phases: Deployment, Repair · Measurability: Semi-quantitative · Maturity: Core concept
Adjacent terms
References
- Exception learning · Theory