Legibility — Operational test: Affected people can reach the policy basis and escalation path within a single click or call.
Operational test "Affected people can reach the policy basis and escalation path within a single click or call." for Legibility in the Core concepts glossary category.
Operational test
Affected people can reach the policy basis and escalation path within a single click or call.
Use this test to validate operational readiness.
Pair this test with the minimum evidence criteria to capture both qualitative and quantitative signals.
- Evidence artifact: Artifact documenting how Legibility is expected, enforced, or governed.
- Behavior signal: Observed behavior showing Legibility in practice during real use or drills.
- Metric signal: Metric tracked to monitor Legibility performance over time.
How understandable a system’s actions, reasoning, and ownership are to the people affected by it. Legibility complements explainability for accountability and transparent design authority so people can find who decided, why, and how to respond. Legibility is discoverability of who/why/what-next; it does not guarantee the system can be changed.
A. Core concepts. These terms define the Ethotechnics discipline itself and set expectations for moral system design.
Moves transparency from disclosure to actionable understanding for the people impacted.