Case Ownership Continuity — Operational test: Handoff procedures assign a new owner with backup coverage before the previous owner exits.
Operational test "Handoff procedures assign a new owner with backup coverage before the previous owner exits." for Case Ownership Continuity in the Governance & power glossary category.
Operational test
Handoff procedures assign a new owner with backup coverage before the previous owner exits.
Use this test to validate operational readiness.
Pair this test with the minimum evidence criteria to capture both qualitative and quantitative signals.
- Evidence artifact: Artifact documenting how Case Ownership Continuity is expected, enforced, or governed.
- Behavior signal: Observed behavior showing Case Ownership Continuity in practice during real use or drills.
- Metric signal: Metric tracked to monitor Case Ownership Continuity performance over time.
Cases do not become orphaned across handoffs; ownership persists through vacations, organizational changes, or vendor transfers. Case ownership continuity strengthens traceable ownership for contested decisions.
H. Governance & power. Structures that determine who sets moral boundaries and who can intervene.
Ethotechnics uses Case Ownership Continuity to extend the h. governance & power vocabulary and connect governance, design, and policy teams.