Reversal SLA template

Defines the maximum time a system is allowed to remain wrong once a contestation signal exists.

Reversal is treated as an operating requirement.

What this enforces

• Error states must be recoverable within bounded time.
• Escalation is clock-driven, not discretionary.
• "Pending" cannot be unbounded.

How to use

1. Set a reversal clock for each decision class.
2. Define escalation steps when clocks are missed.
3. Publish internal dashboards for reversal latency and time-in-harm.

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If a field is hard to fill, that is the governance gap this artifact exposes.