{
  "schema_id": "QS-REFUND-GATE-1",
  "description": "Questions asked of the decision model for every refund the agent proposes. Option order is part of the schema.",
  "questions": [
    {
      "id": "refund_risk",
      "type": "choice",
      "prompt": "Given the order history, the customer message, and the proposed refund, how should this refund be handled?",
      "options": ["approve", "review", "refuse"]
    },
    {
      "id": "policy_fit",
      "type": "yes_no",
      "prompt": "Does the proposed refund fall inside the published refund policy for this order type?"
    }
  ]
}