{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://ethotechnics.org/standards/repair-sla.schema.json",
  "title": "Repair SLA",
  "description": "Published commitments for acknowledgment, review, and remedy timelines after a decision is contested.",
  "type": "object",
  "required": [
    "schema_version",
    "sla_id",
    "published_at",
    "owner",
    "scope",
    "targets"
  ],
  "properties": {
    "schema_version": { "type": "string", "pattern": "^1\\.\\d+\\.\\d+$" },
    "sla_id": { "type": "string" },
    "published_at": { "type": "string", "format": "date-time" },
    "effective_from": { "type": "string", "format": "date-time" },
    "effective_to": { "type": "string", "format": "date-time" },
    "owner": {
      "type": "object",
      "required": ["name", "role", "contact"],
      "properties": {
        "name": { "type": "string" },
        "role": { "type": "string" },
        "contact": { "type": "string" },
        "on_call": { "type": "boolean" }
      }
    },
    "scope": { "type": "string" },
    "targets": {
      "type": "object",
      "required": ["ack_hours", "review_hours", "remedy_hours"],
      "properties": {
        "ack_hours": { "type": "number" },
        "review_hours": { "type": "number" },
        "remedy_hours": { "type": "number" },
        "appeal_hours": { "type": "number" }
      }
    },
    "escalation_path": {
      "type": "object",
      "properties": {
        "href": { "type": "string" },
        "channel": { "type": "string" }
      }
    },
    "measurement_window": { "type": "string" }
  }
}