Moral Performance Indicators (MPIs)
Measures & indicators
Key metrics showing a system’s ethical functioning: time-to-stop, reversibility rate, appeal success rate, burden ratios, and more. MPIs complement traditional KPIs.
Focused Ethotechnic territory
Measures & indicators
Metrics that track moral performance across systems.
Metrics that track moral performance across systems.
Use this chapter when you only need measures & indicators definitions.
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G. Measures & indicators
Metrics that track moral performance across systems.
Service-Level Indicators of Justice (SLJs)
Measures & indicators
Operational metrics tied directly to fairness, safety, and dignity. SLJs should sit alongside uptime and latency commitments.
Institutional Metabolism Mapping
Measures & indicators
A diagnostic mapping of where energy, care, time, and money circulate inside an institution. It visualizes maintenance metabolism, burden gradients, and points of extraction.
Teams use the map to set SLJs, redesign roles, and decide where to invest new maintenance windows.
Time-to-Halt (TTH)
Measures & indicators
Seconds between a harmful process beginning and the system stopping it—an essential complement to stopability.
Time-to-Restore (TTR)
Measures & indicators
How long it takes to reverse harm and return a person to their prior state. Low TTR is a signal of effective reversibility.
Appeal Passage Rate
Measures & indicators
The percentage of appeals resolved in favor of the user, a leading indicator of true contestability.
Irreversibility Index
Measures & indicators
The share of system actions that cannot be undone. Aim to keep this as low as possible through reversibility and graceful degradation.
User Burden Ratio
Measures & indicators
How much work a user must perform to correct or navigate system errors. This metric feeds directly into fair burden distribution.
Human Substitution Index
Coming soonMeasures & indicators
How often humans must compensate for system failings.
Moral Debt
Coming soonMeasures & indicators
Accumulated harm the system has caused but not corrected.